Did you receive a piece that was damaged during shipment?
Most pieces can be easily fixed by reconnecting a chain or using super glue to glue stones back on.
However, if a piece is beyond repair, you have 3 days from when you receive your order to report any missing or damaged pieces.
Please email firstname.lastname@example.org
Please include your name, order #, and a photo of the damaged piece.
After the 3 day time period, no refunds will be given.
No exchanges are allowed.